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Vonage charges: what your 24.99 deal will actually cost you

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Talking about hidden charges, telephone companies are one of the most notorious. It is not entirely their fault since a lot of the add on charges are imposed by governenment etc. Vonage is not different. I just signed up and here is what my advertized 24.99 bill looks like:

Charges Detail:
Residential Premium Unlimited Plan for 1-(XXX)XXX-XXX (08/Mar-07/Apr) $24.99
Regulatory Recovery Fee $0.99
Emergency 911 Cost Recovery $0.99
State Communications Service Tax $2.01
Federal Program Fee $1.75
Local Communications Service Tax $1.72
County 911 Fee $1.25
State Telecom Infrastructure Maintenance Fee $0.14
Total Amount $33.84
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Written by Sharad

June 24th, 2009 at 11:12 pm

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One Response to 'Vonage charges: what your 24.99 deal will actually cost you'

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  1. Yep and I just got an email from them yesterday that said…

    The Emergency 911 Cost Recovery will become the Emergency 911 Service Fee, which ensures we maintain nationwide E911 service in compliance with FCC regulations. Our customers’ safety in an emergency is our primary concern and this update allows us to continue delivering reliable emergency services.

    The Regulatory Recovery Fee will become the Regulatory and Compliance Fee, which covers our regulatory-related and legal compliance expenses. For example, this fee pays for charges associated with benefits like procedures to ensure customer privacy, identity theft protection measures and phone number porting.

    These fees will each increase from $0.99 to $1.49, effective July 15, 2009. This change allows Vonage to maintain our commitment to safety, innovation and customer service.

    Ray Krueger

    25 Jun 09 at 10:32 am

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